Support Services

  • You can call these numbers 24 hours a day, 7 days a week

    If you, or someone else is in danger call the Police 000

    1800Respect ………. 1800 737 732

    Mensline ………. 1300 789 978

    Men’s Referral Service ………. 1300 766 491

    Brother to Brother ………. 1800 435 799

    13YARN ……… 13 92 76

    Link2Home (homelessness) ………. 1800 152 152

    NSW Domestic Violence Line ………. 1800 656 463

    Kids Helpline ………. 1800 551 800

    Lifeline ………. 13 11 14

    NSW Sexual Violence Helpline ………. 1800 385 578

  • :: TAKING RESPONSIBILITY – Men’s Behaviour Change Program
    This is the only accredited Men's Behaviour Change Program in the Hunter region. An intensive program involving casework and an 18 week group program to help men make choices that match their values and intentions to develop safe and respectful relationships. Delivered by Relationships Australia
    CONTACT: 4940 1500 / 1300 364 277
    MORE INFORMATION

    :: GROUPS FOR FATHERS AND OTHER MEN IN A FATHERING ROLE
    Family Support Newcastle Men's Project run a number of group programs
    CONTACT: 4926 3577
    MORE INFORMATION

    :: MEN'S FAMILY SAFETY WORKER - Port Stephens
    The Men’s Family Safety Worker provides supports to men and young men who have a background of domestic or family violence, to assist in making changes to their life as a result of any AVO or ADVO conditions in place, and exploring housing/ accommodation options for the man who is either homeless or at risk of becoming homeless as a result of their use of violence.
    CONTACT: Men’s Family Safety Worker 4987 1331

    :: RESPECTFUL MAN
    Respectful Man is a 14-week online program designed to help you become the man you want to be, and the man your loved ones need you to be.
    Delivered by Interrelate
    CONTACT: 1300 473 528
    MORE INFORMATION

    :: ACON PROUD PARTNERS
    Proud Partners is a group program for anyone in the LGBTQI community who is concerned about their behaviours in a relationship, such as a lack of respect, controlling behaviours, or aggression. If you would like to be contacted when ACON next runs this program or for more information, you can email healthyrelationships@acon.org.au

    :: BUILDING STRONGER FAMILIES - in Arabic
    Our Arabic-speaking facilitators will help you gain a better understanding of the thoughts, feelings and behaviours that impact relationships.

    Groups of 8 to 12 consider power and control in families and discuss how relationships can be improved between men and women in Australia.
    CONTACT: 1300 364 277
    MORE INFORMATION

    :: NYUGUMBA INDIGENOUS MEN'S PROGRAM
    The Nyugumba Indigenous Men’s Program aims to reduce family violence within the Raymond Terrace/Port Stephens/Karuah areas.
    CONTACT: Lindsay Ridgeway
    Lindsay.ias@youthexpress.com.au

    Jasmin Charlton
    Jasmin.ias@youthexpress.com.au

    WEBSITE

    :: WANDIYALI
    -Yaaro
    Yaaro is an Alcohol and Other Drugs Service that works with Aboriginal and Torres Strait Islander people between the age of 16 years and above in Newcastle, Lake Macquarie, and Port Stephens areas.
    Referrals can be made by self-referral, community and services. 
    CONTACT: 4957 5900

    :: ALTERNATIVES TO VIOLENCE PROJECT
    Alternative To Violence (ATV) is  a rolling Thursday group, so clients can join at any time

    :: CHANGING FOR GOOD
    Changing for Good is a free multi-session phone counselling service for men who want to develop healthy and respectful relationships with the people in their life.
    Changing for Good will help men to continue to have violence-free relationships and has two programs available:
    - Post Men’s Behaviour Change Program – a six-month telephone counselling program that helps men continue the work they started in a Men’s Behaviour Change Program (MBCP). 
    - Violence Prevention Program – a two-month telephone counselling program for men who are worried that their thoughts and behaviours may escalate to physical violence.
    MORE INFORMATION

  • :: TAKING RESPONSIBILITY – MEN'S BEHAVIOUR CHANGE PROGRAM
    This is the only accredited Men's Behaviour Change Program in the Hunter region. It is delivered by Relationships Australia
    An intensive program involving casework and an 18 week group program to help men make choices that match their values and intentions to develop safe and respectful relationships.
    CONTACT: Relationships Australia
    4940 1500 / 1300 364 277
    MORE INFORMATION

  • :: FAMILY SUPPORT NEWCASTLE (FSN)
    - Fathers and other men with a fathering role (Men’s Project)
    This service may be helpful if you:
    - Live in or around the Newcastle area
    - Have children 0-18 years old
    - Are experiencing difficulties with being a father
    FSN have Male workers. Services include:
    - Information
    - Individual family assistance in your home or at the FSN family centre or other appropriate venue
    - A variety of group programs
    CONTACT: 4926 3577
    MORE INFORMATION

    - Separated Dads (Men’s Project)
    This service may be helpful if you:
    - Live in or around the Newcastle area
    - Have children 0-18 years old
    - Have had contact with a family mediation service
    FSN can provide:
    - Intermittent telephone support and follow-up
    - Short-term support around issues impacting the mediation process
    - Referral and linkages to other services
    - Linkages to other services provided by Family Support Newcastle
    CONTACT: 4926 3577
    MORE INFORMATION

    :: MAITLAND FAMILY SUPPORT
    Maitland Family Support run a number of programs for fathers/carers.
    CONTACT: 4914 0444
    MORE INFORMATION

    :: NEWPIN Newcastle
    Newpin (New Parent and Infant Network) is a therapeutic restoration program that supports and empowers families to break the cycle of child neglect and abuse and to provide safe, nurturing environments for children.
    CONTACT: 1800 864 846 ask@uniting.org
    MORE INFORMATION

    :: PARENTING AFTER SEPARATION
    Parenting After Separation is a course is for parents looking for ways to best support themselves and their children through the process of family separation.
    Delivered by Relationships Australia. 6 week online course
    MORE INFORMATION

    :: MOSAIC PARENTING AND FAMILY SUPPORT PROGRAMS
    MOSAIC Multicultural Families team provides specialised support for families with children from 0 to 18 years old who are facing problems that affect their ability to care for their children.
    The problems that families may be struggling with include isolation, poor mental health, substance abuse, family violence, parenting in a cross-cultural environment and special needs of children. The support that MOSAIC offer can take the form of information and referral, casework, or parenting programs.
    MORE INFORMATION

    :: FAMILY ACTION CENTRE
    - The Hunter Outreach Project offers free parenting programs to parents, carers and families in the Lower Hunter Local Government areas of Newcastle, Maitland, Cessnock, Lake Macquarie and Port Stephens. These are held at various times throughout the year.
    CONTACT: 4921 5601
    MORE INFORMATION

  • :: MATTHEW TALBOTT
    - Tuesdays - 10am - 3pm. Feed and yarn about housing problems
    - Wednesdays - 10 - 11am. Smart Recovery. Come for a yarn about getting of the grog and drugs
    - Fridays - 9am. Healing Men's Business, a safe place to yarn and heal.
    CONTACT: 4961 1411

    :: NYUGUMBA INDIGENOUS MEN'S PROGRAM
    The Nyugumba Indigenous Men’s Program aims to reduce family violence within the Raymond Terrace/Port Stephens/Karuah areas.
    CONTACT: Lindsay Ridgeway - Nyugumba Program Coordinator
    Lindsay.ias@youthexpress.com.au

    Jasmin Charlton- Nyugumba Support Officer
    Jasmin.ias@youthexpress.com.au

    MORE INFORMATION

    :: UNGOOROO
    Men's Yarn Up Group 12 week program
    The yarning groups provide mental health support, and cultural activities.
    Ungooroo Aboriginal Corporation Singleton
    MORE INFORMATION

    :: MULOOBINBA
    - Aboriginal Men's Group
    The Men’s Group provides a space for Aboriginal men aged 18 and over and focuses on supporting men in overcoming a range of challenges. This is a safe space to receive support and have the opportunity to connect with community.
    Weekly meet-ups
    Starting Wednesday 31 July

    BBQ & Yarn 3-5pm
    13 Kelton Street, Cardiff
    CONTACT: Guy or Sonnie on 4969 5299
    Email guy@muloobinba.org.au
    sonnie@muloobinba.org.au
    MORE INFORMATION

    - Family Support provides support to Aboriginal and Torres Strait Islander families, with children between the ages of 0-12 years, located in the Newcastle & Lake Macquarie local government areas

    - Youth Support provides support to young Aboriginal and Torres Strait Islander youth in the Newcastle & Lake Macquarie local government areas, aged between 13-18 years of age.
    CONTACT: 4969 5299
    MORE INFORMATION

    :: BROTHER TO BROTHER
    Brother to Brother crisis line provides phone support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or who are struggling to cope for other reasons.
    CONTACT: 1800 435 799
    WEBSITE

    :: WANDIYALI
    - Brighter Futures. Case work with Aboriginal and Torres Strait Islander families with at least one child in the home aged 0-8 years who are considered to be at risk of significant harm.
    - Yaaro
    Yaaro is an Alcohol and Other Drugs Service that works with Aboriginal and Torres Strait Islander people between the age of 16 years and above in Newcastle, Lake Macquarie, and Port Stephens areas.
    Referrals can be made by self-referral, community and services. 
    CONTACT: 4957 5900
    MORE INFORMATION

  • :: MOSAIC PARENTING AND FAMILY SUPPORT PROGRAMS
    MOSAIC Multicultural Families team provides specialised support for families with children from 0 to 18 years old who are facing problems that affect their ability to care for their children.
    The problems that families may be struggling with include isolation, poor mental health, substance abuse, family violence, parenting in a cross-cultural environment and special needs of children. The support that MOSAIC offer can take the form of information and referral, casework, or parenting programs.
    CONTACT: 4969 3399
    MORE INFORMATION

    :: RELATIONSHIPS AUSTRALIA
    Building Stronger Families – in Arabic
    In collaboration with Settlement Services International, we’ll help you build family relationships that are strong, caring and respectful.
    You will also have access to social support for your family, including those affected by family violence.
    Our Arabic-speaking facilitators will help you gain a better understanding of the thoughts, feelings and behaviours that impact relationships.
    CONTACT: 1300 364 277
    WEBSITE

    :: STARTTS - Service for the Treatment and Rehabilitation of Torture and Trauma Survivors
    STARTTS’ counsellors work together with clients from a refugee or refugee like backgrounds, or seeking asylum, to help them develop ways to better manage their reactions to new situations, address and resolve problems, and work through thoughts and feelings.
    STARTTS provides counselling face-to-face and via telehealth. Services are free and confidential.
    CONTACT: 9646 6700
    MORE INFORMATION

    :: REFUGEE HUB
    At CatholicCare’s Refugee Hub, we support people from refugee, asylum-seeker, and vulnerable migrant backgrounds to settle into life in Australia. We welcome people from all social, ethnic and religious backgrounds.
    Our team provide casework and advocacy support. We offer a wide range of services to support you with:
    • Referrals to a variety of specialised services
    • Assistance with looking for employment, writing resumes and developing interview skills
    • Assistance with finding suitable accommodation and resolving tenancy issues
    • Assistance with accessing relevant training and educational options
    • Advocacy and referrals for legal issues
    • Support with citizenship applications and test practice
    • Counselling by a qualified psychologist
    • Support in developing safe and happy relationships
    • Justice of the Peace (JP) services for certifying documents and statutory declarations
    • Advocacy and assistance in relation to Centrelink or the National Disability Insurance Scheme (NDIS)
    • Assistance with organising payment plans or accessing emergency relief if experiencing financial hardship
    • Free access to computers, internet and printing of essential documents
    • Social support, friendships and wellbeing.
    MORE INFORMATION

  • :: STAND AS ONE
    Stand As One is a mentoring program for young people in the youth justice system that supports them emotionally and practically to transition back into the community and rebuild their lives.
    MORE INFORMATION

    :: I RESPECT - Port Stephens
    I Respect is a program to educate and encourage high school boys (or groups of boys in sports clubs for example) to examine their attitudes and beliefs about manhood.
    CONTACT: 4980 0800
    MORE INFORMATION

    :: UNGOOROO SPECIALIST HOMELESSNESS SERVICE
    For Young People
    Servicing the Upper and Lower Hunter Valley

    Referrals can be made by support services, schools, family, friends or self referral.
    MORE INFORMATION

    :: Kayku Kuri Wiyala
    Strong Men Speak Together brings our young men together in a culturally safe and supportive group setting.

    This 7-week program is facilitated by our Specialist Homelessness Service (SHS) team and provides participants with mental and physical wellbeing, employment mentoring and cultural connection.

    Activities in the program include:
    Yarning groups
    * Free health checks
    * Cultural activities including dance and didge workshops
    * Support in collating personal documentation
    * Employment mentoring and support through the Barranggirra team.

    To find out more about the program please reach out to our SHS team on 6571 5111 or email shs@ungooroo.com.au
    MORE INFORMATION

    :: EAST LAKES ADOLESCENT AND FAMILY COUNSELLING SERVICE
    Support for young people, parents & carers during tough times, with the aim to get to better. Relational counselling and sandtray practices to develop understanding and support problem solving.
    Young people 10-18 years of age and parents and carers.
    CONTACT: Michael Burke 0408 474 602 michael.burke@allambicare.org.au

  • :: MEN’S REFERRAL SERVICE
    The Men’s Referral Service is the national counselling, information and referral service for men who use violence and abuse to change their behaviour.
    CONTACT: 1300 766 491
    CLICK HERE FOR MORE INFORMATION

    :: BRIEF INTERVENTION SERVICE
    The Brief Intervention Service (BIS) is a flexible, multi-session service to provide counselling support and referral options to assist men who have used violence to get further support.

    Brief Intervention Service is not, and does not replace a men’s behaviour change program or group.
    CONTACT: 1300 766 491
    CLICK HERE FOR MORE INFORMATION

    :: BROTHER TO BROTHER
    The Brother to Brother crisis line provides phone support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or who are struggling to cope for other reasons.

    The line is staffed by Aboriginal men, including Elders, who have a lived experience in the issues that the line offers support for. 

    CONTACT: 24 hour crisis line 1800 435 799
    CLICK HERE FOR MORE INFORMATION

    :: 13YARN
    If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.
    CONTACT: 13 92 76
    CLICK HERE FOR MORE INFORMATION

    :: CHANGING FOR GOOD
    Changing for Good is a free multi-session phone counselling service for men who want to develop healthy and respectful relationships with the people in their life. Changing for Good will help men to continue to have violence-free relationships and has two programs available:
    - Post Men’s Behaviour Change Program – a six-month telephone counselling program that helps men continue the work they started in a Men’s Behaviour Change Program (MBCP). 
    - Violence Prevention Program – a two-month telephone counselling program for men who are worried that their thoughts and behaviours may escalate to physical violence.
    MORE INFORMATION

  • :: FAMILY ADVOCACY SUPPORT SERVICE (FASS)
    FASS is for men affected by domestic or family violence, and those going through separation who need assistance with current or past Family Court procedures.
    CONTACT: 1800 113 277
    MORE INFORMATION

    :: VOCAL
    Our Victim Support Unit offers a free service to victims of crime and the community. Including emotional support, practical help, court information and support including Victim Impact Statements, parole submissions. Victims Services applications for counselling and financial assistance, including Immediate Needs Support package, medical related costs, Loss of Earnings.
    CONTACT: 4926 2711 admin@vocal.org.au
    MORE INFORMATION

    :: LAWACCESS NSW
    LawAccess NSW is a free telephone helpline that provides legal information, referrals and in some cases, advice for people who have a legal problem in NSW. The ‘Representing Yourself’ section on the website has a useful guide to responding to an AVO.
    CONTACT: 1300 888 529
    MORE INFORMATION

    :: ABORIGINAL LEGAL SERVICE NSW/ACT
    Aboriginal Legal Service (ALS) provides legal advice and representation to Aboriginal and Torres Strait Islander people in criminal law, family law and children’s care and protection law. They also assist Aboriginal and Torres Strait Islander men, women and children through representation in court, advice and information, and referral to further support services.
    CONTACT: 1800 765 767
    MORE INFORMATION

  • :: ACON HUNTER OFFICE (LGBTQ+)
    ACON provide FREE and confidential short term counselling (up to 12 sessions) for:
    - People with HIV. People at risk of HIV. People affected by HIV (e.g. partners, family and friends). People testing for HIV
    - LGBTQ+ people
    ACON prioritise:
    - People newly diagnosed with HIV
    - Financially disadvantaged people
    - People experiencing health or relationship needs related to HIV
    - People experiencing the effects of a recent trauma, domestic/family violence or homophobic/transphobic violence
    To access this service, you will need to undergo a brief assessment in person or over the phone.
    CONTACT: 4962 7700
    Freecall: 1800 063 060
    CLICK HERE FOR MORE INFORMATION

    :: ACON PROUD PARTNERS
    Proud Partners is a group program for anyone in the LGBTQI community who is concerned about their behaviours in a relationship, such as a lack of respect, controlling behaviours, or aggression. ACON runs this program once a year and it is facilitated by trained LGBTQI professionals. If you would like to be contacted when ACON next runs this program or for more information, you can email healthyrelationships@acon.org.au

    :: QLIFE
    Free telephone and web based counselling, referrals and support for LGBTI people and their families.
    3pm – 12am every day.
    CONTACT: 1800 184 527
    CLICK HERE FOR MORE INFORMATION

  • :: LINK2HOME
    Link2Home is a state-wide telephone service providing information, assessment and referral to specialist homelessness services, temporary accommodation and other appropriate services for people who are homeless or at risk of homelessness.
    Open 24/7
    CONTACT: 1800 152 152

    :: MATTHEW TALBOT HOMELESSNESS SERVICE
    This service supports men and men with children who are homeless or at risk of homelessness who may have complex needs. It provides client-centred homelessness support, including prevention and early intervention, rapid rehousing, and crisis and transitional accommodation and support.
    CONTACT: 4961 1411 | mtcwickham@vinnies.org.au

    :: NEWCASTLE AFFORDABLE HOUSING
    Male-only boarding houses where you can live as long as you wish in a safe, clean and drug-free environment. Located in the Newcastle area
    CONTACT: 0411 248 934 info@NewcastleAffordableHousing.com.au
    MORE INFORMATION

    :: PORT STEPHENS SPECIALIST HOMELESSNESS SERVICE
    CONTACT: Men’s Family Safety Worker 4987 1331

    :: UPPER HUNTER HOMELESS SUPPORT
    CONTACT: 6542 5051

    :: HUNTER TENANCY ADVICE SERVICE
    CONTACT: 4969 7666
    MORE INFORMATION

  • :: BETTER MAN
    Better Man helps you reflect on your relationship to support you to make positive changes.
    CLICK HERE FOR MORE INFORMATION

  • :: SAMARITANS
    After-prison support services aim to address issues such as homelessness, social isolation, mental health, and drug and alcohol use, by providing housing support, employment connections, education opportunities, support with family relationships and pathways out of financial hardship.
    CONTACT: 1300 656 336
    MORE INFORMATION

    :: RECOVERY POINT
    This service provides practical assistance and support to people who are leaving prison and/or alcohol & drug rehabilitation centres to re-engage with the community.
    MORE INFORMATION